Bd891 Privacy Policy — Your data is completely safe with us

1Introduction & applicability

Bd891 is an international-standard online betting and gaming platform that has been serving millions of members across Bangladesh with safe and trusted services. Our privacy policy is the written commitment that forms the foundation of our relationship with you.

This privacy policy applies to the bd891 website (bd891.biz), mobile application, and all digital services. It remains in effect whenever you access, register, place bets, or use any service on bd891.

We believe transparency is the foundation of trust. That's why this Privacy Policy clearly explains: what data is collected, why it's collected, where it's stored, and how it's protected. No hidden clauses or misleading language.

2What Data We Collect

Bd891 only collects the information needed to provide you with the best experience. Gathering excessive or unnecessary data is against our policy.

3How information is collected

Bd891 collects information through several methods — each transparent and carried out with your consent:

• Directly provided information: Information you provide directly through the registration form, KYC verification, payment details, and when contacting support.
• Automatic collection: Information collected automatically via cookies, log files, and web beacons while using the website or app.
• From third parties: Limited information from payment gateways or identity verification services — only when necessary.

4Purpose of data use

Bd891 uses your information solely for specific purposes. It is never used beyond those purposes:

• Creating and managing your account and verifying your identity.
• Processing transactions related to deposits, withdrawals, and betting.
• Detecting and preventing suspicious activity and fraud.
• Providing customer service and technical support.
• Sending promotional offers tailored to your preferences (with your consent).
• Fulfilling legal obligations.
• Improving platform quality and security.

Bd891 never builds unauthorized advertising profiles using your data and does not share your information with any ad networks.

5Data sharing policy

Bd891's most important commitment is that your data is never sold. However, information may be shared in a limited number of circumstances:

• Payment processor: Only the necessary information shared with Mobile Pay, Nagad, or your bank to process transactions.
• KYC Service: With authorized verification agencies for identity verification purposes.
• Legal requirement: In response to a court order or a lawful request from a government authority.
• Security Investigations: To relevant authorities when required for fraud or cybercrime investigations.

6Cookies & tracking technologies

Bd891 uses cookies on its website to improve service quality and personalize your experience. Cookies are small text files stored in your browser.

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Functionality Cookies: Helps remember your preferences (language, theme).
• Analytics Cookies: Used to monitor platform usage and improve our services (anonymous data).

You can manage or disable cookies through your browser settings, though doing so may affect certain features.

7Data security measures

Bd891 uses industry-leading security technology to protect your data, built on a multi-layered security architecture:

• Transport Layer: All communications are encrypted using TLS 1.3 protocol.
• Database: Stored data is protected with AES-256 encryption.
• Access control: Only authorized personnel have access to specific data.
• Regular audits: Regular security audits are conducted by independent third parties.
• Data backup: Regular backups ensure data can be recovered in the event of any loss.
• Incident response: In the event of a security incident, members will be notified within 72 hours.

8Your Rights

As a bd891 member, you have important rights over your own data — rights that bd891 respects and actively supports:

• Right to know: You may request to know what information we hold about you.
• Right to rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Data Portability: You may request to receive your data in a convenient, portable format.
• Right to object: You can opt out of marketing communications at any time.
• Right to restriction: You may request that use of your data be restricted during an investigation.

To exercise these rights support@bd891.bizto send us an email.

9Data Retention Period

Bd891 does not retain your data longer than necessary. However, certain information is kept for specified periods due to legal or business requirements:

• Active account data: retained for as long as the account remains active.
• Closed account data: retained for 5 years after closure (as required by law).
• Transaction records: 7 years (as required by financial regulatory rules).
• Support conversations: 2 years.
• Cookie data: 30 days to 1 year (depending on cookie type).

10Child protection policy

Bd891 is strictly operated for users aged 18 and above. We never knowingly collect personal information from minors.

If we discover that a minor has created an account on bd891, that account will be closed immediately and all associated data will be deleted.

11Privacy policy updates

Bd891 may update this privacy policy when necessary. After any change, the "Last Updated" date at the top of the page will reflect the new date.

For significant changes, we will proactively notify members via their registered email or SMS. Please keep your contact details up to date.

12Contact us

For any questions, complaints, or data requests regarding our privacy policy, please get in touch. Our dedicated privacy team aims to respond within 48 hours.